TERMS & CONDITIONS

Please read this document carefully. it contains very important informations regarding your rights and obligations, including limitations and exclusions that might apply to you.These terms and conditions apply to the purchase and sale of products in the e-shop page (“Boutique”) through www.dexter-paris.com (“Website”). By placing an order for such products, you agree to be bound by, and accept, these terms of service. These terms of service are subject to change by DEXTER Paris. (referred to as “us” or “we”) without prior written notice at any time, in our sole discretion. The latest version of the terms of service will be posted on this Website, and you should review these terms of service prior to purchasing any product. These terms of service are an integral part of the Website terms of use that apply generally to the use of our Website.

 

Copyright, trademarks and other intellectual property rights

This site and its contents are protected by copyright, registered trademarks and / or other intellectual property rights. The content is the property of DEXTER Paris. Such content includes, but is not limited to, all photographs, images, illustrations, trademarks, all text, video clips, audio clips, drawings, logos, graphics and other items appearing on this site, as well as any software used to design and operate the site.

The data contained in this site are presented for informational and promotional purposes only. The site is intended for private use only, personal and non-commercial. Consequently, you may only download or reproduce information on this site for strictly personal and non-commercial purposes. Downloading or reproducing any document or software does not give you any right, title or interest in the said documents or software. In addition to personal and non-commercial use, you may not reproduce, publish, transmit, distribute, display, delete, add or modify in any way, create derivative works of the site, sell or participate in the sale of any part of this site, any material contained on this site or any related software. Any other use of the articles contained in this site, including their reproduction for purposes other than personal and non-commercial, their modification, distribution or reproduction without our prior written consent is strictly prohibited.

 

Warning

The site and its contents are provided "as is" and "within the limits of their availability". DEXTER Paris can not be held responsible and does not provide any guarantee, express or implied, including any warranty as to the title or absence of malware (such as viruses, worms or Trojan) or implied warranties of merchantability or fitness for a particular purpose and expressly disclaims any other warranties. We can not guarantee that the information contained on the site is accurate, complete or up to date, that the site contains no defects or that any defect, whatever it is, can be corrected and assumes no responsibility in this regard . By using the site, you agree to do so at your own risk and assume full responsibility for the inability to use the site, any loss of data and costs associated with any assistance or repair of the equipment and / or software used to connect to the site, and you agree to release DEXTER Paris from any liability for any damage, which may be caused by your use of the site, resulting from your use of the site or be related to your use of the site. If the applicable law rejects the exclusion of implied warranties, certain clauses or disclaimers mentioned above may not be enforceable against you.

 

Limitation of liability

DEXTER Paris can not, in any case, be held responsible for any real, direct, indirect or special damage to any damage or damage of any kind whatsoever, even if the company has already been informed of the possibility of such damages, that in the context of a contractual action, injury or any other situation resulting from the use, inability to use or the implementation of information, products or documents on this site . Some courts do not allow the exclusion or limitation of incidental or consequential damages, so some or all of the above limitations may not be enforceable.

 

Access to our site

If you choose or if an identification code or password is provided to you as part of our security procedures, you must treat this information as confidential and not disclose it to a third party. We have the right to disable any identification code or password that you have chosen or assigned to you if, in our opinion, you have failed to comply with any provision of these terms and conditions. You must not abuse our site by knowingly introducing viruses, trojans, logic bombs or any other malicious or technologically harmful material. You hereby agree to defend, indemnify and release DEXTER Paris, its subsidiaries and its representatives, directors, employees and shareholders from any damages, costs and expenses, any lawsuit, loss, including, without limitation, costs reasonable attorneys and expenses arising from the use of this site or related to the use of this site.

 

Cookies

To ensure the operation of the website and improve the service offered, including online advertising submission to your preferences, cookies are used on the site. Cookies are small text files that sites visited by the user send to their terminal (usually the browser), where they are stored to be retransmitted to the same sites during the next visit of the same user.

Most browsers are initially configured to accept cookies. The user can disable cookies at any time by resetting their browser to refuse all cookies or to be notified when a cookie is sent. However, the refusal of cookies may prevent the use of certain features of the Site. For more information, know the cookies used on the Site and disable them and / or refuse the consent to the cookie policy.

 

Acceptance and cancellation of order

Your receipt of an electronic or other order confirming acceptance of your order does not constitute a confirmation of our offer to sell. We reserve the right to accept, refuse or limit your order for any reason, even if your credit card has been charged. If necessary, your order will be refunded in the original payment method. If your credit card has been charged and your order is canceled, we will immediately refund your credit card amount and notify you that your order has been canceled.

 

Product availability

Products sold online are subject to the availability of products at the time of order. We reserve the right to limit the quantities of products we supply and / or to provide only part of the order or to split orders. We also reserve the right to change the terms or duration of a special offer or promotion. We will inform you if we are unable to process your order.

The availability status of a product may be incorrect. In case of unavailability of a product, we inform you and we cancel your order.

 

Colors

We have done our best to display as accurately as possible the colors of the products presented on the website www.dexter-paris.com. However, as the colors you see depend on your monitor, we can not guarantee that your monitor's color display will be accurate.

 

Price and payment

We constantly check the accuracy of the indicated prices, without being able to guarantee the absolute absence of errors. If an error in the price of an item appears, we will give you the opportunity to reconfirm the purchase of the product at the correct price or cancel the order. If we are unable to contact you, the order will be considered canceled. We have no obligation to sell a product at an incorrect price, even if the order summary has already been sent to you. In Europe, the price of the products is expressed on the site in € (euros) and includes the applicable taxes. Shipping costs are not included in the price.

You can pay by card. To order online, only the following cards are accepted:

• visa

• mastercard

• american express

The amount of the transaction is debited on the selected credit card only after verification of the card data, receipt of debit authorization from the card issuer, and confirmation of the availability of the product by us. The bank account is debited during the transaction. For security reasons, the name and billing address must be identical to those of the credit card. We reserve the right to cancel any order that does not meet these criteria. For returns, refunds are made according to the same payment terms provided for the purchase. No bonds are issued.

 

Sale conclusion

Once you place your order, you will receive an email from the company's customer service confirming that we have received your order; upon receipt of this email, the sale will be considered concluded for the products mentioned. You should check the contents of this email as soon as possible and immediately report any errors or omissions.

 

Tracking the order

A confirmation of shipment is sent by mail as soon as the order is sent, allowing to follow the delivery status of the package. For questions regarding an online order, please contact dexter@dexter-paris.com.

 

Shipping and delivery

Items ordered online are shipped within 72 hours from our online store warehouse. Delivery methods: by Colissimo or other specialized carriers. The shipping costs are your responsibility, and will be displayed when you order. Please note that if your delivery address is outside the EU, you will be subject to import duties in accordance with your custom laws and regulations.

The shipping of the purchased products will be made only after the payment of the amount due by the customer. In the event that, for any reason, the debiting of the amounts due by the Customer becomes impossible, the sales process will be automatically canceled and the sale canceled, as by notice to be sent to the Customer. In the event that one or more products are unavailable and the customer has decided not to cancel the order completely, only the price and shipping costs relating to the available products will be charged.

Orders will be shipped Monday to Friday, except holidays and national holidays. We will not be held responsible for unforeseeable delivery delays. Products purchased on the site will be delivered to the address specified by the purchaser and the signature of an adult 18 years of age or older will be required at the time of delivery.

There will be no delivery to PO boxes and in this case orders will not be processed. At the time of delivery of the products, please check: (I) that the number of packages delivered corresponds to the delivery note; (II) the packaging is intact, nor wetted or altered in any way, including for the materials used to close the packaging. The customer must immediately challenge any damage to the packaging and / or products, or an error in the number of packages or, the non-compliance with the indications, placing a written reserve of control on the delivery note. The risk of loss or damage is transferred to the customer at the time of delivery of the order: the property is transferred from the moment the payment is received in full.

If the customer has requested that the product be delivered to a third party in the case of a gift, the customer must return the products himself. The third party beneficiary of this gift will not be able to make this return.

 

Return policy

You have a period of 14 working days from the date of receipt of your order to return the products ordered.

The products must be returned in their original packaging, with their label and any accessories, in a perfect state of resale. They must not be used, washed or damaged. Soiled or modified products can not be accepted and will be returned at your expense. Refunds or credits will not be processed until the items are returned and inspected by DEXTER Paris.

Returns are made only according to the procedure below:

You must enclose with your package the previously completed return form that has been attached to your package.

Your products must be returned in the original packaging. Send the package using any secure and traceable method, ie the registered / special delivery, and keep your proof of receipt of postage. Make sure your package is insured and prepaid.

 

Errors / inaccuracies

DEXTER Paris constantly updates the information published on the site. However, it is impossible to guarantee that the site is free of errors. The site may contain typing errors, inaccuracies or omissions, some of which may relate to the price and availability of the item, the description of the item itself or the rendering of the color or patterns due to the technical qualities of the item. the equipment used (screen).

We reserve the right to correct any errors, inaccuracies or omissions including after sending an order and we also reserve the right to change or update the information at any time without notice.

 

Limitation of liability

DEXTER Paris will not be liable for any special or consequential damages resulting from the use or inability to use the materials on this site or the performance of the products, even if we have been informed of the possibility of damage. Applicable law may not allow the limitation or exclusion of incidental or consequential damages or liability, so the above limitation or exclusion may not apply to you.

 

DEXTER Paris

14, Rue Guénot

75011 Paris

FRANCE

VAT FR15798309225